Our shipping takes between 3 to 12 days depends on your location

Masrev Return & Refund Policy

At Masrev.store, your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to make it right.

✅ 30-Day Return Guarantee

You have 30 days from the date you receive your order to request a return. To be eligible:

• original condition – unused, unwashed, with all tags and original packaging.
  
  

To start a return, simply contact us via our Contact Us page .

📍 Return Address:

Seojong-myeon, Sudeoul-gil 67-17, a white house

📍Return e-mail:

masrevpeace@gmail.com

Note: Returns sent without first contacting us will not be accepted.

🔁 Exchanges

If you’d like a different item, the quickest solution is to return your original purchase. Once we’ve approved the return, you can place a new order for the desired product.

If you’re unsure whether your item qualifies, feel free to reach out to us.

🚚 Damaged or Incorrect Items

Please inspect your order immediately upon delivery. If your item is:

• Does the product work.
  
  
• Is there any damage to the product.
  

Contact us right away so we can resolve the issue promptly.